If possible, we dispatch on the same day, otherwise usually within 2 – 3 working days (Saturday not being a working day). We ship our packages with the Österreichische Post AG. According to Österreichische Post AG packages shipped within Austria take around 1-4 working days to arrive at their destination. You will receive a confirmation as soon as your package is at the post office.
In the case of goods not being in stock or delayed delivery dates, e.g. due to delays by suppliers, production-related vacation times, etc. delivery can take longer, in which case we would email you.
We currently only offer shipping in Austria. If you want to receive your package before Christmas:
– Packages shipped by Post should be ordered before 15th December
– Packages for click&collect should be ordered before 22nd December.
We are closed from 24th of December until 9th of January. All packages ordered in this time – will be shipped on January 10th. Thanks for understanding!
WEBSHOP OPEN 24/7
CLICK & COLLECT PICK UP IS POSSIBLE!
Pre-order online and pick up your ready made bag in our ceramics studio during our regular opening hours! You will receive an email as soon as your bag is ready for pick-up.
We process your orders as soon as possible and try to have them ready latest after 24 hours.
We currently only ship in Austria. STANDARD SHIPPING FLATRATE:
AUSTRIA: 6€ – FREE SHIPPING for orders over 80.00€